Celebrate what you’re doing well
1. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
2. We offer clear next steps to our guests to make it easier for them to connect with our church.
3. We know the right volunteers are in the right places because guests frequently ask them for prayer.
Focus on what needs immediate attention
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. Our volunteers invite their friends to join their team.
Team Average Urgency Score
- Not urgent
- Hardly urgent
- Slightly urgent
- Absolutely urgent
- It’s important so that guest will feel welcome and a part of a community of believers that love others and God.