Celebrate what you’re doing well
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
Focus on what needs immediate attention
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
3. Our volunteers invite their friends to join their team.
Team Average Urgency Score
- Not urgent
- Hardly urgent
- Slightly urgent
- Absolutely urgent
- We want to make sure guests feel welcome the moment they arrive.