Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.
Focus on what needs immediate attention
1. Our volunteers invite their friends to join their team.
2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
3. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
Team Average Urgency Score
- Not urgent
- Hardly urgent
- Slightly urgent
- Absolutely urgent
- Time to work on everything