Celebrate what you’re doing well
1. The noise level in our building feels exciting but not overpowering.
2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
3. Our volunteers are well-trained and regularly show up on time.
Team Average Urgency Score
- Not urgent
- Hardly urgent
- Slightly urgent
- Absolutely urgent
- Getting people back to Church
- To encourage Church Growth