Detailed Report:
Celebrate what you’re doing well
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. People walk out of church feeling better than when they came in.
3. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
Focus on what needs immediate attention
1. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
Team Average Urgency Score
Participant Votes
0
0
0
1
0
- Not urgent
- Hardly urgent
- Unsure
- Slightly urgent
- Absolutely urgent