Celebrate what you’re doing well
1. We offer clear next steps to our guests to make it easier for them to connect with our church.
2. The noise level in our building feels exciting but not overpowering.
3. People walk out of church feeling better than when they came in.
Focus on what needs immediate attention
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
Team Average Urgency Score
- Not urgent
- Hardly urgent
- Slightly urgent
- Absolutely urgent
- Having enough volunteers.