Your church meets the expecation

Your church scored 69%
69%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    74%
  • People
    69%
  • Processes
    69%
  • Program
    76%
# Name Place People Processes Program Avg (%)
1 GraceAnn Hector 70 65 65 75 69
2 Moises Santana 85 60 60 85 73
3 Brittani Toole 65 65 75 65 68
4 Michaela Ball 75 85 75 80 79
Church Average 74 69 69 76 72%

Detailed Report:

Celebrate what you’re doing well
  1. 1. People walk out of church feeling better than when they came in.
  2. 2. We offer clear next steps to our guests to make it easier for them to connect with our church.
  3. 3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.


Focus on what needs immediate attention
  1. 1. Our volunteers invite their friends to join their team.
  2. 2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
  3. 3. We know the right volunteers are in the right places because guests frequently ask them for prayer.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
    • We intentionally station volunteers where guests will potentially make decisions.
      Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • GraceAnn Hector Unsure
      • Moises Santana Absolutely true
      • Brittani Toole Absolutely true
      • Michaela Ball Unsure
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • GraceAnn Hector Absolutely true
      • Moises Santana Absolutely true
      • Brittani Toole Absolutely false
      • Michaela Ball Absolutely true
  • Celebrate current areas of great alignment
    • Our volunteers are well-trained and regularly show up on time.
      Absolutely true
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      • GraceAnn Hector Absolutely true
      • Moises Santana Unsure
      • Brittani Toole Absolutely true
      • Michaela Ball Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • GraceAnn Hector Unsure
      • Moises Santana Unsure
      • Brittani Toole Absolutely true
      • Michaela Ball Absolutely true
    • Our volunteers invite their friends to join their team.
      • GraceAnn Hector Unsure
      • Moises Santana Unsure
      • Brittani Toole Absolutely false
      • Michaela Ball Absolutely true
  • Celebrate current areas of great alignment
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      Absolutely true
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • GraceAnn Hector Unsure
      • Moises Santana Unsure
      • Brittani Toole Absolutely true
      • Michaela Ball Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • GraceAnn Hector Absolutely true
      • Moises Santana Absolutely false
      • Brittani Toole Absolutely true
      • Michaela Ball Unsure
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • GraceAnn Hector Unsure
      • Moises Santana Absolutely true
      • Brittani Toole Absolutely true
      • Michaela Ball Absolutely true
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      Absolutely true
  • Analyze potential areas for better alignment
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • GraceAnn Hector Absolutely true
      • Moises Santana Absolutely true
      • Brittani Toole Absolutely true
      • Michaela Ball Unsure
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • GraceAnn Hector Unsure
      • Moises Santana Unsure
      • Brittani Toole Unsure
      • Michaela Ball Absolutely true
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      • GraceAnn Hector Absolutely true
      • Moises Santana Absolutely true
      • Brittani Toole Unsure
      • Michaela Ball Absolutely true

Team Average Urgency Score

Participant Votes
0
0
0
1
3
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • We are mobile and multisite.
  • We just need to over communicate
  • Volunteers keeping vision in front of them and not just a routine. Why they do what they do?
  • Covid and Guests responsiveness
Enablers
  • We have great social media, so our front door is large. We have trouble retaining guests and assimilating them into church life.
  • Just want guest to come back and become volunteers
  • To help make people feel cared for and loved on so they can experience Jesus in a positive light and know him. Ultimately coming back to church and growing their relationship with Jesus
  • To close the back door and grow again
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief