Celebrate what you’re doing well
1. The noise level in our building feels exciting but not overpowering.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
Focus on what needs immediate attention
1. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
2. Our volunteers invite their friends to join their team.
3. People interested in volunteering are clear about their next steps and follow through on joining a team.
Team Average Urgency Score
- Not urgent
- Hardly urgent
- Slightly urgent
- Absolutely urgent