Celebrate what you’re doing well
1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
3. Volunteers are always well-informed and never tell me, “I didn’t know.”
Focus on what needs immediate attention
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. Our volunteers are well-trained and regularly show up on time.
3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
Team Average Urgency Score
- Not urgent
- Hardly urgent
- Slightly urgent
- Absolutely urgent