Detailed Report:
Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. We know the right volunteers are in the right places because guests frequently ask them for prayer.
3. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
Team Average Urgency Score
Participant Votes
0
0
0
1
0
- Not urgent
- Hardly urgent
- Unsure
- Slightly urgent
- Absolutely urgent
- First impressions matter – if we don’t, guests will not return.