Kelli VomSteeg-1162 – Guest Ready Church

Your church scored 71%

71%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

Place

70%
People

65%
Processes

80%
Program

70%

#	Name	Place	People	Processes	Program	Avg (%)
1	Kelli VomSteeg	70	65	80	70	71
	Church Average	70	65	80	70	71%

Detailed Report:

Celebrate what you’re doing well

1. We offer clear next steps to our guests to make it easier for them to connect with our church.
2. People walk out of church feeling better than when they came in.
3. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.

Focus on what needs immediate attention

1. Our volunteers invite their friends to join their team.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. People interested in volunteering are clear about their next steps and follow through on joining a team.

Review current areas of great alignment
- It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
  
  Absolutely true
- We intentionally station volunteers where guests will potentially make decisions.
  
  Absolutely true
- Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  
  Absolutely true
- The noise level in our building feels exciting but not overpowering.
  
  Unsure
- Our parking lots, lobbies, and worship center are at or less than 80% full.
  
  Absolutely true

Analyze potential areas for better alignment

Celebrate current areas of great alignment
- Our volunteers are well-trained and regularly show up on time.
  
  Absolutely true
- Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
  
  Absolutely true
- Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
  
  Absolutely true
- Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  
  Unsure
- Our volunteers invite their friends to join their team.
  
  Unsure

Analyze potential areas for better alignment

Celebrate current areas of great alignment
- Volunteers are always well-informed and never tell me, “I didn’t know.”
  
  Absolutely true
- People interested in volunteering are clear about their next steps and follow through on joining a team.
  
  Unsure
- Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
  
  Absolutely true
- Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  
  Absolutely true
- Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
  
  Absolutely true

Analyze potential areas for better alignment

Celebrate current areas of great alignment
- People walk out of church feeling better than when they came in.
  
  Absolutely true
- We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  
  Unsure
- We understand our guests and their preferences – where they like to eat and what experiences they are used to.
  
  Unsure
- We know the right volunteers are in the right places because guests frequently ask them for prayer.
  
  Unsure
- We offer clear next steps to our guests to make it easier for them to connect with our church.
  
  Absolutely true

Analyze potential areas for better alignment

Team Average Urgency Score

Participant Votes

0

0

0

0

1

Not urgent
Hardly urgent
Unsure
Slightly urgent
Absolutely urgent

Hurdles

Vision casting at every level

Enablers

So first time guests will return!

assessment scores

Get your team ready for Decision Day
after all team members have taken the test.