Celebrate what you’re doing well
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
Focus on what needs immediate attention
1. We intentionally station volunteers where guests will potentially make decisions.
2. We know the right volunteers are in the right places because guests frequently ask them for prayer.
3. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
Team Average Urgency Score
- Not urgent
- Hardly urgent
- Slightly urgent
- Absolutely urgent