Celebrate what you’re doing well
1. Our volunteers are well-trained and regularly show up on time.
2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. The noise level in our building feels exciting but not overpowering.
3. We know the right volunteers are in the right places because guests frequently ask them for prayer.
Team Average Urgency Score
- Not urgent
- Hardly urgent
- Slightly urgent
- Absolutely urgent
- The facility we are in and running out of space
- To make the biggest impact in our community