Your church meets the expecation

Your church scored 59%
59%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    62%
  • People
    67%
  • Processes
    62%
  • Program
    80%
# Name Place People Processes Program Avg (%)
1 Chris Brewer 55 65 50 65 59
2 Dereck Frymier 60 55 80 90 71
3 Shelly Wilson 65 75 60 95 74
4 Shelly Wilson 65 75 60 95 74
5 Scott Hughes 65 65 60 55 61
Church Average 62 67 62 80 68%

Detailed Report:

Celebrate what you’re doing well
  1. 1. People walk out of church feeling better than when they came in.
  2. 2. We offer clear next steps to our guests to make it easier for them to connect with our church.
  3. 3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.


Focus on what needs immediate attention
  1. 1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  2. 2. People interested in volunteering are clear about their next steps and follow through on joining a team.
  3. 3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
  • Analyze potential areas for better alignment
    • We intentionally station volunteers where guests will potentially make decisions.
      • Chris Brewer Absolutely true
      • Dereck Frymier Absolutely true
      • Shelly Wilson Unsure
      • Shelly Wilson Unsure
      • Scott Hughes Absolutely true
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Chris Brewer Absolutely false
      • Dereck Frymier Absolutely false
      • Shelly Wilson Absolutely true
      • Shelly Wilson Absolutely true
      • Scott Hughes Absolutely false
    • The noise level in our building feels exciting but not overpowering.
      • Chris Brewer Absolutely true
      • Dereck Frymier Absolutely true
      • Shelly Wilson Unsure
      • Shelly Wilson Unsure
      • Scott Hughes Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • Chris Brewer Absolutely false
      • Dereck Frymier Unsure
      • Shelly Wilson Absolutely true
      • Shelly Wilson Absolutely true
      • Scott Hughes Absolutely true
  • Celebrate current areas of great alignment
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Chris Brewer Absolutely false
      • Dereck Frymier Absolutely true
      • Shelly Wilson Absolutely true
      • Shelly Wilson Absolutely true
      • Scott Hughes Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Chris Brewer Absolutely true
      • Dereck Frymier Absolutely false
      • Shelly Wilson Unsure
      • Shelly Wilson Unsure
      • Scott Hughes Unsure
    • Our volunteers invite their friends to join their team.
      • Chris Brewer Absolutely true
      • Dereck Frymier Absolutely false
      • Shelly Wilson Absolutely true
      • Shelly Wilson Absolutely true
      • Scott Hughes Unsure
  • Celebrate current areas of great alignment
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Chris Brewer Absolutely false
      • Dereck Frymier Absolutely true
      • Shelly Wilson Unsure
      • Shelly Wilson Unsure
      • Scott Hughes Unsure
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Chris Brewer Unsure
      • Dereck Frymier Absolutely true
      • Shelly Wilson Absolutely false
      • Shelly Wilson Absolutely false
      • Scott Hughes Unsure
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Chris Brewer Absolutely false
      • Dereck Frymier Absolutely true
      • Shelly Wilson Absolutely true
      • Shelly Wilson Absolutely true
      • Scott Hughes Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Chris Brewer Absolutely true
      • Dereck Frymier Absolutely true
      • Shelly Wilson Absolutely true
      • Shelly Wilson Absolutely true
      • Scott Hughes Unsure
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      Absolutely true
  • Analyze potential areas for better alignment
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • Chris Brewer Absolutely true
      • Dereck Frymier Absolutely true
      • Shelly Wilson Absolutely true
      • Shelly Wilson Absolutely true
      • Scott Hughes Absolutely false
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Chris Brewer Unsure
      • Dereck Frymier Absolutely true
      • Shelly Wilson Absolutely true
      • Shelly Wilson Absolutely true
      • Scott Hughes Unsure
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Chris Brewer Absolutely false
      • Dereck Frymier Absolutely true
      • Shelly Wilson Absolutely true
      • Shelly Wilson Absolutely true
      • Scott Hughes Unsure

Team Average Urgency Score

Participant Votes
0
0
0
1
4
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • fast growth
  • Needing more volunteers!
Enablers
  • People matter
  • guest are coming every single week and we have to be ready to serve them if we would like to retain them.
  • Solving what problem?
  • Being guest ready? Because people come searching for something and if we can’t provide a welcoming, comfortable environment so that they stay they may never find it!
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief