Celebrate what you’re doing well
1. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.
Focus on what needs immediate attention
1. Our volunteers invite their friends to join their team.
2. People walk out of church feeling better than when they came in.
3. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
Team Average Urgency Score
- Not urgent
- Hardly urgent
- Slightly urgent
- Absolutely urgent