Celebrate what you’re doing well
1. The noise level in our building feels exciting but not overpowering.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
Focus on what needs immediate attention
1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
2. People walk out of church feeling better than when they came in.
3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
Team Average Urgency Score
- Not urgent
- Hardly urgent
- Slightly urgent
- Absolutely urgent