Celebrate what you’re doing well
1. Volunteers are always well-informed and never tell me, “I didn’t know.”
2. People interested in volunteering are clear about their next steps and follow through on joining a team.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
Focus on what needs immediate attention
1. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
Team Average Urgency Score
- Not urgent
- Hardly urgent
- Slightly urgent
- Absolutely urgent