Your church meets the expecation

Your church scored 56%
56%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    82%
  • People
    62%
  • Processes
    69%
  • Program
    68%
# Name Place People Processes Program Avg (%)
1 Emma Werking 85 60 60 70 69
2 Carl Rosey 70 70 70 65 69
3 David Felli 100 90 100 85 94
4 Kenny Kirby 65 40 60 60 56
5 Nikki Beidler 90 75 80 65 78
6 Meghan Quinn 80 35 45 60 55
Church Average 82 62 69 68 70%

Detailed Report:

Celebrate what you’re doing well
  1. 1. We offer clear next steps to our guests to make it easier for them to connect with our church.
  2. 2. We intentionally station volunteers where guests will potentially make decisions.
  3. 3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.


Focus on what needs immediate attention
  1. 1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
  2. 2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
  3. 3. Our volunteers invite their friends to join their team.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
    • We intentionally station volunteers where guests will potentially make decisions.
      Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Emma Werking Absolutely true
      • Carl Rosey Absolutely true
      • David Felli Absolutely true
      • Kenny Kirby Absolutely false
      • Nikki Beidler Absolutely true
      • Meghan Quinn Unsure
    • The noise level in our building feels exciting but not overpowering.
      • Emma Werking Absolutely true
      • Carl Rosey Absolutely false
      • David Felli Absolutely true
      • Kenny Kirby Unsure
      • Nikki Beidler Absolutely true
      • Meghan Quinn Absolutely true
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Emma Werking Absolutely true
      • Carl Rosey Absolutely true
      • David Felli Absolutely true
      • Kenny Kirby Unsure
      • Nikki Beidler Absolutely true
      • Meghan Quinn Unsure
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      • Emma Werking Absolutely true
      • Carl Rosey Absolutely true
      • David Felli Absolutely true
      • Kenny Kirby Absolutely false
      • Nikki Beidler Absolutely true
      • Meghan Quinn Absolutely false
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      • Emma Werking Unsure
      • Carl Rosey Absolutely true
      • David Felli Absolutely true
      • Kenny Kirby Absolutely true
      • Nikki Beidler Absolutely true
      • Meghan Quinn Absolutely false
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Emma Werking Absolutely true
      • Carl Rosey Absolutely true
      • David Felli Absolutely true
      • Kenny Kirby Absolutely false
      • Nikki Beidler Unsure
      • Meghan Quinn Absolutely false
    • Our volunteers invite their friends to join their team.
      • Emma Werking Absolutely false
      • Carl Rosey Unsure
      • David Felli Unsure
      • Kenny Kirby Absolutely false
      • Nikki Beidler Absolutely true
      • Meghan Quinn Unsure
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Emma Werking Absolutely false
      • Carl Rosey Absolutely true
      • David Felli Absolutely true
      • Kenny Kirby Absolutely true
      • Nikki Beidler Absolutely true
      • Meghan Quinn Absolutely false
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Emma Werking Unsure
      • Carl Rosey Absolutely true
      • David Felli Absolutely true
      • Kenny Kirby Absolutely false
      • Nikki Beidler Unsure
      • Meghan Quinn Unsure
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Emma Werking Absolutely true
      • Carl Rosey Absolutely true
      • David Felli Absolutely true
      • Kenny Kirby Unsure
      • Nikki Beidler Absolutely true
      • Meghan Quinn Absolutely false
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      • Emma Werking Absolutely true
      • Carl Rosey Unsure
      • David Felli Absolutely true
      • Kenny Kirby Absolutely true
      • Nikki Beidler Absolutely true
      • Meghan Quinn Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Emma Werking Absolutely true
      • Carl Rosey Absolutely true
      • David Felli Absolutely true
      • Kenny Kirby Unsure
      • Nikki Beidler Absolutely true
      • Meghan Quinn Unsure
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      Absolutely true
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      Absolutely true
  • Analyze potential areas for better alignment
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Emma Werking Unsure
      • Carl Rosey Unsure
      • David Felli Absolutely true
      • Kenny Kirby Absolutely false
      • Nikki Beidler Absolutely false
      • Meghan Quinn Absolutely false
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Emma Werking Unsure
      • Carl Rosey Absolutely false
      • David Felli Unsure
      • Kenny Kirby Absolutely false
      • Nikki Beidler Absolutely false
      • Meghan Quinn Absolutely false

Team Average Urgency Score

Participant Votes
0
0
0
2
4
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • I think some of the biggest hurtles are, ensuring we have enough volunteers that can help and guide first time guests and ensuring these volunteers are well trained and somewhat extroverted/willing to talk to new people and make them feel welcome.
  • I think that it is hard for regular attenders to empathize with guests. It is difficult to put yourself in another’s shoes and see the church as they do.
  • Focus by leadership and engagement/ownership by volunteers
  • I don’t think it’s a problem at our church. I believe we do a great job.
  • Clear communication between “departments” and branding
Enablers
  • People need a relationship with God. We want guests to feel welcome, comfortable and safe so they can start or continue that relationship.
  • To win more souls for Christ.
  • We have multiple first-time guests every week, each one is a gift from God and an opportunity for life change.
  • I don’ think it’s a current problem but we want to make sure that everyone who walks in to the church feels welcome at all times and knows where to go whether it’s for coffee, children’s ministry, or getting a seat.
  • Because we represent our God to our community and those who visit us.
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief