Justin Chambers-1096 – Guest Ready Church

Your church scored 53%

53%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

Place

70%
People

50%
Processes

62%
Program

71%

#	Name	Place	People	Processes	Program	Avg (%)
1	Josh Johnson	70	30	45	65	53
2	Stephanie Stichter	60	30	55	55	50
3	Evan Sumner	70	40	55	70	59
4	Alex Finney	90	65	70	95	80
5	Justin Chambers	55	45	50	60	53
6	Tony Mercer	75	90	95	80	85
	Church Average	70	50	62	71	63%

Detailed Report:

Celebrate what you’re doing well

1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. We offer clear next steps to our guests to make it easier for them to connect with our church.
3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.

Focus on what needs immediate attention

1. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
2. Our volunteers invite their friends to join their team.
3. People interested in volunteering are clear about their next steps and follow through on joining a team.

Review current areas of great alignment
- It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
  
  Absolutely true
- The noise level in our building feels exciting but not overpowering.
  
  Absolutely true

Analyze potential areas for better alignment
- We intentionally station volunteers where guests will potentially make decisions.
  Josh Johnson Unsure
  
  Stephanie Stichter Unsure
  
  Evan Sumner Absolutely false
  
  Alex Finney Absolutely true
  
  Justin Chambers Absolutely false
  
  Tony Mercer Absolutely true
- Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  Josh Johnson Unsure
  
  Stephanie Stichter Absolutely true
  
  Evan Sumner Absolutely true
  
  Alex Finney Absolutely true
  
  Justin Chambers Absolutely false
  
  Tony Mercer Absolutely true
- Our parking lots, lobbies, and worship center are at or less than 80% full.
  Josh Johnson Absolutely true
  
  Stephanie Stichter Absolutely false
  
  Evan Sumner Absolutely true
  
  Alex Finney Absolutely true
  
  Justin Chambers Absolutely true
  
  Tony Mercer Unsure

Celebrate current areas of great alignment

Analyze potential areas for better alignment
- Our volunteers are well-trained and regularly show up on time.
  Josh Johnson Absolutely false
  
  Stephanie Stichter Absolutely false
  
  Evan Sumner Absolutely false
  
  Alex Finney Absolutely true
  
  Justin Chambers Unsure
  
  Tony Mercer Absolutely true
- Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
  Josh Johnson Unsure
  
  Stephanie Stichter Unsure
  
  Evan Sumner Unsure
  
  Alex Finney Absolutely true
  
  Justin Chambers Absolutely true
  
  Tony Mercer Absolutely true
- Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
  Josh Johnson Absolutely false
  
  Stephanie Stichter Absolutely false
  
  Evan Sumner Absolutely true
  
  Alex Finney Unsure
  
  Justin Chambers Unsure
  
  Tony Mercer Absolutely true
- Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  Josh Johnson Absolutely false
  
  Stephanie Stichter Absolutely false
  
  Evan Sumner Absolutely false
  
  Alex Finney Unsure
  
  Justin Chambers Absolutely false
  
  Tony Mercer Absolutely true
- Our volunteers invite their friends to join their team.
  Josh Johnson Absolutely false
  
  Stephanie Stichter Absolutely false
  
  Evan Sumner Absolutely false
  
  Alex Finney Absolutely true
  
  Justin Chambers Absolutely false
  
  Tony Mercer Absolutely true

Celebrate current areas of great alignment
- Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  
  Absolutely true

Analyze potential areas for better alignment
- Volunteers are always well-informed and never tell me, “I didn’t know.”
  Josh Johnson Absolutely false
  
  Stephanie Stichter Unsure
  
  Evan Sumner Unsure
  
  Alex Finney Absolutely true
  
  Justin Chambers Unsure
  
  Tony Mercer Absolutely true
- People interested in volunteering are clear about their next steps and follow through on joining a team.
  Josh Johnson Absolutely false
  
  Stephanie Stichter Unsure
  
  Evan Sumner Absolutely false
  
  Alex Finney Absolutely false
  
  Justin Chambers Unsure
  
  Tony Mercer Absolutely true
- Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
  Josh Johnson Absolutely false
  
  Stephanie Stichter Unsure
  
  Evan Sumner Absolutely false
  
  Alex Finney Unsure
  
  Justin Chambers Unsure
  
  Tony Mercer Absolutely true
- Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
  Josh Johnson Unsure
  
  Stephanie Stichter Unsure
  
  Evan Sumner Absolutely true
  
  Alex Finney Absolutely true
  
  Justin Chambers Absolutely false
  
  Tony Mercer Absolutely true

Celebrate current areas of great alignment
- People walk out of church feeling better than when they came in.
  
  Absolutely true
- We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  
  Absolutely true

Analyze potential areas for better alignment
- We understand our guests and their preferences – where they like to eat and what experiences they are used to.
  Josh Johnson Unsure
  
  Stephanie Stichter Unsure
  
  Evan Sumner Absolutely true
  
  Alex Finney Absolutely true
  
  Justin Chambers Unsure
  
  Tony Mercer Absolutely true
- We know the right volunteers are in the right places because guests frequently ask them for prayer.
  Josh Johnson Unsure
  
  Stephanie Stichter Absolutely false
  
  Evan Sumner Absolutely false
  
  Alex Finney Absolutely true
  
  Justin Chambers Absolutely false
  
  Tony Mercer Unsure
- We offer clear next steps to our guests to make it easier for them to connect with our church.
  Josh Johnson Absolutely true
  
  Stephanie Stichter Unsure
  
  Evan Sumner Absolutely true
  
  Alex Finney Absolutely true
  
  Justin Chambers Absolutely true
  
  Tony Mercer Absolutely true

Team Average Urgency Score

Participant Votes

0

0

0

1

5

Not urgent
Hardly urgent
Unsure
Slightly urgent
Absolutely urgent

Hurdles

I would say its the quality of volunteers that we have. Some of the volunteers are amazing and they are the exact blue print that we are looking for, however, some I’m confused why they are even there.
Getting next steps turnover to be greater in joining a team, and utilizing our resources (planning center) to know when, and how to serve most effectely.
Building the culture

Enablers

If we make it easier for guests to feel comfortable at our church and feel like they are seen and heard they are more likely to stick around and have actual engagement. If they stick around then we can have more influence in the lives of the community of Plymouth and the surrounding areas, then we can make a big impact for the kingdom of God.
Each guest that is effectively met with our dream team or staff is an opportunity to save someone, or impact the kingdom further.
To build God’s kingdom

assessment scores

Get your team ready for Decision Day
after all team members have taken the test.