Your church meets the expecation

Your church scored 41%
41%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    59%
  • People
    43%
  • Processes
    43%
  • Program
    52%
# Name Place People Processes Program Avg (%)
1 Jennifer Stark 65 40 35 55 49
2 Jennifer Stark 65 40 35 55 49
3 Joe Addy 75 80 65 75 74
4 Tucker Hibbs 45 25 50 45 41
5 Lindsey Brown 75 65 50 60 63
6 Michael Stambaugh 40 50 30 30 38
7 Paul Hansen 60 25 40 40 41
8 Cory Engel 55 25 50 40 43
9 Neil Hancock 55 35 30 65 46
Church Average 59 43 43 52 49%

Detailed Report:

Celebrate what you’re doing well
  1. 1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  2. 2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  3. 3. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.


Focus on what needs immediate attention
  1. 1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
  2. 2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
  3. 3. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
  • Review current areas of great alignment
  • Analyze potential areas for better alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      • Jennifer Stark Absolutely true
      • Jennifer Stark Absolutely true
      • Joe Addy Absolutely true
      • Tucker Hibbs Absolutely false
      • Lindsey Brown Absolutely true
      • Michael Stambaugh Absolutely true
      • Paul Hansen Absolutely true
      • Cory Engel Absolutely true
      • Neil Hancock Absolutely true
    • We intentionally station volunteers where guests will potentially make decisions.
      • Jennifer Stark Absolutely true
      • Jennifer Stark Absolutely true
      • Joe Addy Absolutely true
      • Tucker Hibbs Absolutely false
      • Lindsey Brown Absolutely true
      • Michael Stambaugh Absolutely false
      • Paul Hansen Absolutely true
      • Cory Engel Absolutely false
      • Neil Hancock Absolutely true
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Jennifer Stark Absolutely false
      • Jennifer Stark Absolutely false
      • Joe Addy Unsure
      • Tucker Hibbs Unsure
      • Lindsey Brown Absolutely true
      • Michael Stambaugh Absolutely false
      • Paul Hansen Absolutely false
      • Cory Engel Unsure
      • Neil Hancock Absolutely false
    • The noise level in our building feels exciting but not overpowering.
      • Jennifer Stark Absolutely true
      • Jennifer Stark Absolutely true
      • Joe Addy Absolutely true
      • Tucker Hibbs Absolutely true
      • Lindsey Brown Absolutely true
      • Michael Stambaugh Absolutely false
      • Paul Hansen Unsure
      • Cory Engel Unsure
      • Neil Hancock Unsure
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • Jennifer Stark Absolutely true
      • Jennifer Stark Absolutely true
      • Joe Addy Absolutely true
      • Tucker Hibbs Absolutely false
      • Lindsey Brown Unsure
      • Michael Stambaugh Absolutely true
      • Paul Hansen Absolutely true
      • Cory Engel Absolutely true
      • Neil Hancock Unsure
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Jennifer Stark Unsure
      • Jennifer Stark Unsure
      • Joe Addy Absolutely true
      • Tucker Hibbs Absolutely false
      • Lindsey Brown Unsure
      • Michael Stambaugh Absolutely true
      • Paul Hansen Absolutely false
      • Cory Engel Absolutely false
      • Neil Hancock Absolutely false
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      • Jennifer Stark Absolutely false
      • Jennifer Stark Absolutely false
      • Joe Addy Absolutely true
      • Tucker Hibbs Absolutely false
      • Lindsey Brown Absolutely true
      • Michael Stambaugh Unsure
      • Paul Hansen Unsure
      • Cory Engel Absolutely false
      • Neil Hancock Unsure
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      • Jennifer Stark Unsure
      • Jennifer Stark Unsure
      • Joe Addy Absolutely true
      • Tucker Hibbs Absolutely false
      • Lindsey Brown Absolutely true
      • Michael Stambaugh Absolutely false
      • Paul Hansen Absolutely false
      • Cory Engel Absolutely false
      • Neil Hancock Absolutely false
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Jennifer Stark Absolutely false
      • Jennifer Stark Absolutely false
      • Joe Addy Absolutely true
      • Tucker Hibbs Absolutely false
      • Lindsey Brown Unsure
      • Michael Stambaugh Absolutely false
      • Paul Hansen Absolutely false
      • Cory Engel Absolutely false
      • Neil Hancock Absolutely false
    • Our volunteers invite their friends to join their team.
      • Jennifer Stark Unsure
      • Jennifer Stark Unsure
      • Joe Addy Unsure
      • Tucker Hibbs Absolutely true
      • Lindsey Brown Absolutely true
      • Michael Stambaugh Absolutely true
      • Paul Hansen Absolutely false
      • Cory Engel Absolutely false
      • Neil Hancock Unsure
  • Celebrate current areas of great alignment
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Jennifer Stark Absolutely false
      • Jennifer Stark Absolutely false
      • Joe Addy Absolutely true
      • Tucker Hibbs Absolutely false
      • Lindsey Brown Absolutely false
      • Michael Stambaugh Absolutely false
      • Paul Hansen Absolutely false
      • Cory Engel Unsure
      • Neil Hancock Absolutely false
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Jennifer Stark Absolutely false
      • Jennifer Stark Absolutely false
      • Joe Addy Absolutely true
      • Tucker Hibbs Absolutely true
      • Lindsey Brown Absolutely false
      • Michael Stambaugh Absolutely false
      • Paul Hansen Absolutely false
      • Cory Engel Unsure
      • Neil Hancock Absolutely false
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Jennifer Stark Absolutely false
      • Jennifer Stark Absolutely false
      • Joe Addy Absolutely false
      • Tucker Hibbs Absolutely false
      • Lindsey Brown Absolutely true
      • Michael Stambaugh Absolutely false
      • Paul Hansen Unsure
      • Cory Engel Absolutely false
      • Neil Hancock Absolutely false
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Jennifer Stark Absolutely false
      • Jennifer Stark Absolutely false
      • Joe Addy Absolutely true
      • Tucker Hibbs Unsure
      • Lindsey Brown Unsure
      • Michael Stambaugh Absolutely false
      • Paul Hansen Absolutely false
      • Cory Engel Unsure
      • Neil Hancock Absolutely false
  • Celebrate current areas of great alignment
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      Absolutely true
  • Analyze potential areas for better alignment
    • People walk out of church feeling better than when they came in.
      • Jennifer Stark Unsure
      • Jennifer Stark Unsure
      • Joe Addy Absolutely true
      • Tucker Hibbs Unsure
      • Lindsey Brown Absolutely true
      • Michael Stambaugh Unsure
      • Paul Hansen Unsure
      • Cory Engel Unsure
      • Neil Hancock Absolutely true
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Jennifer Stark Absolutely false
      • Jennifer Stark Absolutely false
      • Joe Addy Unsure
      • Tucker Hibbs Absolutely false
      • Lindsey Brown Absolutely false
      • Michael Stambaugh Absolutely false
      • Paul Hansen Absolutely false
      • Cory Engel Unsure
      • Neil Hancock Unsure
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Jennifer Stark Unsure
      • Jennifer Stark Unsure
      • Joe Addy Absolutely false
      • Tucker Hibbs Absolutely false
      • Lindsey Brown Unsure
      • Michael Stambaugh Absolutely false
      • Paul Hansen Absolutely false
      • Cory Engel Absolutely false
      • Neil Hancock Unsure
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      • Jennifer Stark Absolutely true
      • Jennifer Stark Absolutely true
      • Joe Addy Absolutely true
      • Tucker Hibbs Absolutely true
      • Lindsey Brown Absolutely true
      • Michael Stambaugh Absolutely false
      • Paul Hansen Unsure
      • Cory Engel Absolutely false
      • Neil Hancock Absolutely true

Team Average Urgency Score

Participant Votes
0
0
0
2
7
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • Overall, lacking perspective of a new person since it’s mostly people who have been there for years
  • Overall, lacking perspective of a new person since it’s mostly people who have been there for years
  • Volunteer culture
  • Communication and follow through.
  • We do not focus on improving this area, so complacency is undoubtedly an obstacle. But also, the most significant barrier is the lack of clarity about the vision and need for this team to create an experience that connects guests to Harvest Springs so that people become disciples of Jesus.
  • Intentional structure and person champion and drive it.
  • plan and execution
  • Clear and consistent communication
Enablers
  • Our church is mostly people who have been attending there for a long while so the guest mentality isn’t it’s strength at the moment
  • Our church is mostly people who have been attending there for a long while so the guest mentality isn’t it’s strength at the moment
  • We want to make the church a place where folks can feel comfortable asking for prayer and taking one step closer to Christ.
  • Growth
  • People feeling welcome in a church is huge. That means they stay and hear the message which is the ultimate goal. That we can connect people to Christ.
  • Our church should solve this problem for the sake of gospel mission. We have good news for everyone. How can they experience that good news if people do not feel welcomed?
  • To retain people who visit so they integrate into the church community. We have a good number of guests each week, but growth is minimal.
  • We are missing significant people that come, looking for connection.
  • We want guests to feel welcomed and we want to eliminate any distractions form them clearly hearing the Gospel. We want guests and volunteers to be well informed and clearly hear and see the vision of Harvest Springs.
assessment scores

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after all team members have taken the test.

Let's Debrief