Rev Jonathan Mumo Kinyenze-1088 – Guest Ready Church

Your church scored 59%

59%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

Place

80%
People

81%
Processes

85%
Program

73%

#	Name	Place	People	Processes	Program	Avg (%)
1	Mary Njeri	80	90	90	75	84
2	Rev Jonathan Mumo Kinyenze	75	45	60	55	59
3	Nancy Ndungu	95	95	100	95	96
4	Hellen Wavinya	90	90	90	80	88
5	Stella Wangeci	60	85	85	60	73
	Church Average	80	81	85	73	80%

Detailed Report:

Celebrate what you’re doing well

1. People walk out of church feeling better than when they came in.
2. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.

Focus on what needs immediate attention

1. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. We know the right volunteers are in the right places because guests frequently ask them for prayer.

Review current areas of great alignment
- It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
  
  Absolutely true
- Our parking lots, lobbies, and worship center are at or less than 80% full.
  
  Absolutely true

Analyze potential areas for better alignment
- We intentionally station volunteers where guests will potentially make decisions.
  Mary Njeri Absolutely true
  
  Rev Jonathan Mumo Kinyenze Absolutely true
  
  Nancy Ndungu Absolutely true
  
  Hellen Wavinya Absolutely true
  
  Stella Wangeci Unsure
- Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  Mary Njeri Unsure
  
  Rev Jonathan Mumo Kinyenze Absolutely false
  
  Nancy Ndungu Absolutely true
  
  Hellen Wavinya Absolutely true
  
  Stella Wangeci Unsure
- The noise level in our building feels exciting but not overpowering.
  Mary Njeri Absolutely true
  
  Rev Jonathan Mumo Kinyenze Absolutely true
  
  Nancy Ndungu Absolutely true
  
  Hellen Wavinya Absolutely true
  
  Stella Wangeci Absolutely false

Celebrate current areas of great alignment
- Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
  
  Absolutely true
- Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
  
  Absolutely true

Analyze potential areas for better alignment
- Our volunteers are well-trained and regularly show up on time.
  Mary Njeri Absolutely true
  
  Rev Jonathan Mumo Kinyenze Absolutely false
  
  Nancy Ndungu Absolutely true
  
  Hellen Wavinya Absolutely true
  
  Stella Wangeci Unsure
- Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  Mary Njeri Absolutely true
  
  Rev Jonathan Mumo Kinyenze Absolutely false
  
  Nancy Ndungu Absolutely true
  
  Hellen Wavinya Absolutely true
  
  Stella Wangeci Absolutely true
- Our volunteers invite their friends to join their team.
  Mary Njeri Absolutely true
  
  Rev Jonathan Mumo Kinyenze Absolutely false
  
  Nancy Ndungu Absolutely true
  
  Hellen Wavinya Absolutely true
  
  Stella Wangeci Absolutely true

Celebrate current areas of great alignment
- People interested in volunteering are clear about their next steps and follow through on joining a team.
  
  Absolutely true
- Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  
  Absolutely true
- Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
  
  Absolutely true

Analyze potential areas for better alignment
- Volunteers are always well-informed and never tell me, “I didn’t know.”
  Mary Njeri Absolutely true
  
  Rev Jonathan Mumo Kinyenze Absolutely false
  
  Nancy Ndungu Absolutely true
  
  Hellen Wavinya Absolutely true
  
  Stella Wangeci Absolutely true
- Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
  Mary Njeri Absolutely true
  
  Rev Jonathan Mumo Kinyenze Unsure
  
  Nancy Ndungu Absolutely true
  
  Hellen Wavinya Absolutely true
  
  Stella Wangeci Absolutely true

Celebrate current areas of great alignment
- People walk out of church feeling better than when they came in.
  
  Absolutely true
- We offer clear next steps to our guests to make it easier for them to connect with our church.
  
  Absolutely true

Analyze potential areas for better alignment
- We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  Mary Njeri Absolutely true
  
  Rev Jonathan Mumo Kinyenze Absolutely true
  
  Nancy Ndungu Absolutely true
  
  Hellen Wavinya Absolutely true
  
  Stella Wangeci Unsure
- We understand our guests and their preferences – where they like to eat and what experiences they are used to.
  Mary Njeri Unsure
  
  Rev Jonathan Mumo Kinyenze Absolutely false
  
  Nancy Ndungu Absolutely true
  
  Hellen Wavinya Unsure
  
  Stella Wangeci Absolutely false
- We know the right volunteers are in the right places because guests frequently ask them for prayer.
  Mary Njeri Unsure
  
  Rev Jonathan Mumo Kinyenze Absolutely false
  
  Nancy Ndungu Absolutely true
  
  Hellen Wavinya Absolutely true
  
  Stella Wangeci Unsure

Team Average Urgency Score

Participant Votes

0

0

0

1

4

Not urgent
Hardly urgent
Unsure
Slightly urgent
Absolutely urgent

Hurdles

Lack of training of volunteers
Activeness of the usher’s n the volunteering team

Enablers

To fulfill the great commission
In order to increase a number of believers to church members

assessment scores

Get your team ready for Decision Day
after all team members have taken the test.