Detailed Report:
Celebrate what you’re doing well
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
3. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
Team Average Urgency Score
Participant Votes
0
0
0
0
1
- Not urgent
- Hardly urgent
- Unsure
- Slightly urgent
- Absolutely urgent
- Lack of volunteers. Failure to put in place volunteer recruitment and training system.
- To get people who visit to stay connected.