1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. We intentionally station volunteers where guests will potentially make decisions.
3. Volunteers are always well-informed and never tell me, “I didn’t know.”
Focus on what needs immediate attention
1. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. Our parking lots, lobbies, and worship center are at or less than 80% full.
Review current areas of great alignment
It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
Absolutely false
We intentionally station volunteers where guests will potentially make decisions.
Absolutely true
Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
Absolutely true
The noise level in our building feels exciting but not overpowering.
Absolutely false
Our parking lots, lobbies, and worship center are at or less than 80% full.
Absolutely false
Analyze potential areas for better alignment
Celebrate current areas of great alignment
Our volunteers are well-trained and regularly show up on time.
Absolutely true
Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
Unsure
Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
Absolutely true
Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
Unsure
Our volunteers invite their friends to join their team.
Absolutely false
Analyze potential areas for better alignment
Celebrate current areas of great alignment
Volunteers are always well-informed and never tell me, “I didn’t know.”
Absolutely true
People interested in volunteering are clear about their next steps and follow through on joining a team.
Unsure
Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
Absolutely true
Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
Absolutely false
Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
Absolutely true
Analyze potential areas for better alignment
Celebrate current areas of great alignment
People walk out of church feeling better than when they came in.
Unsure
We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
Absolutely false
We understand our guests and their preferences – where they like to eat and what experiences they are used to.
Absolutely false
We know the right volunteers are in the right places because guests frequently ask them for prayer.
Absolutely false
We offer clear next steps to our guests to make it easier for them to connect with our church.
Absolutely false
Analyze potential areas for better alignment
Team Average Urgency Score
Participant Votes
0
0
0
0
1
Not urgent
Hardly urgent
Unsure
Slightly urgent
Absolutely urgent
Hurdles
COVID is part of it, and that includes covid fatigue. Many who used to attend regularly are not coming at all. those who do, leave immediately without much meaningful inter-relations and dialog.
Enablers
Our demographics include only 50+ members and for the most part, people who have known each other for decades. We have almost no children. COVID restrictions are pretty severe – no coffee hour, no real fellowship
assessment scores
Get your team ready for Decision Day after all team members have taken the test.
