Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.
Focus on what needs immediate attention
1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
2. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
3. Our volunteers invite their friends to join their team.
Team Average Urgency Score
- Not urgent
- Hardly urgent
- Slightly urgent
- Absolutely urgent
- time to invest and train vol