Your church meets the expecation

Your church scored 74%
74%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    76%
  • People
    69%
  • Processes
    71%
  • Program
    74%
# Name Place People Processes Program Avg (%)
1 Peggy Swan 75 65 75 80 74
2 Eddie Swan 65 60 70 80 69
3 Caleb Hayes 60 75 75 80 73
4 Eric McElhannon 80 85 70 70 76
5 Curtis Connerly 65 65 60 55 61
6 Lorna Forest 90 65 70 75 75
7 Yvette Dupuis 80 65 70 80 74
8 Carla Diggs 80 80 65 75 75
9 Lisa Hayes 85 65 80 70 75
Church Average 76 69 71 74 73%

Detailed Report:

Celebrate what you’re doing well
  1. 1. We offer clear next steps to our guests to make it easier for them to connect with our church.
  2. 2. People walk out of church feeling better than when they came in.
  3. 3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.


Focus on what needs immediate attention
  1. 1. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  2. 2. We know the right volunteers are in the right places because guests frequently ask them for prayer.
  3. 3. Our volunteers invite their friends to join their team.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
  • Analyze potential areas for better alignment
    • We intentionally station volunteers where guests will potentially make decisions.
      • Peggy Swan Unsure
      • Eddie Swan Unsure
      • Caleb Hayes Absolutely true
      • Eric McElhannon Absolutely false
      • Curtis Connerly Absolutely false
      • Lorna Forest Absolutely true
      • Yvette Dupuis Absolutely true
      • Carla Diggs Absolutely true
      • Lisa Hayes Absolutely true
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Peggy Swan Absolutely true
      • Eddie Swan Unsure
      • Caleb Hayes Unsure
      • Eric McElhannon Absolutely true
      • Curtis Connerly Absolutely true
      • Lorna Forest Absolutely true
      • Yvette Dupuis Absolutely true
      • Carla Diggs Absolutely true
      • Lisa Hayes Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      • Peggy Swan Absolutely true
      • Eddie Swan Absolutely true
      • Caleb Hayes Unsure
      • Eric McElhannon Absolutely true
      • Curtis Connerly Absolutely true
      • Lorna Forest Absolutely true
      • Yvette Dupuis Absolutely true
      • Carla Diggs Unsure
      • Lisa Hayes Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • Peggy Swan Absolutely true
      • Eddie Swan Absolutely true
      • Caleb Hayes Absolutely false
      • Eric McElhannon Absolutely true
      • Curtis Connerly Absolutely true
      • Lorna Forest Absolutely true
      • Yvette Dupuis Absolutely true
      • Carla Diggs Absolutely true
      • Lisa Hayes Absolutely true
  • Celebrate current areas of great alignment
    • Our volunteers are well-trained and regularly show up on time.
      Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      • Peggy Swan Absolutely true
      • Eddie Swan Absolutely true
      • Caleb Hayes Absolutely true
      • Eric McElhannon Absolutely true
      • Curtis Connerly Unsure
      • Lorna Forest Absolutely true
      • Yvette Dupuis Absolutely true
      • Carla Diggs Absolutely true
      • Lisa Hayes Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Peggy Swan Unsure
      • Eddie Swan Absolutely false
      • Caleb Hayes Unsure
      • Eric McElhannon Absolutely true
      • Curtis Connerly Absolutely true
      • Lorna Forest Absolutely false
      • Yvette Dupuis Absolutely false
      • Carla Diggs Absolutely false
      • Lisa Hayes Unsure
    • Our volunteers invite their friends to join their team.
      • Peggy Swan Unsure
      • Eddie Swan Unsure
      • Caleb Hayes Absolutely true
      • Eric McElhannon Unsure
      • Curtis Connerly Unsure
      • Lorna Forest Unsure
      • Yvette Dupuis Unsure
      • Carla Diggs Absolutely true
      • Lisa Hayes Absolutely false
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Peggy Swan Unsure
      • Eddie Swan Absolutely true
      • Caleb Hayes Unsure
      • Eric McElhannon Absolutely true
      • Curtis Connerly Unsure
      • Lorna Forest Absolutely true
      • Yvette Dupuis Unsure
      • Carla Diggs Unsure
      • Lisa Hayes Absolutely true
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Peggy Swan Absolutely true
      • Eddie Swan Absolutely true
      • Caleb Hayes Unsure
      • Eric McElhannon Absolutely true
      • Curtis Connerly Unsure
      • Lorna Forest Absolutely true
      • Yvette Dupuis Absolutely true
      • Carla Diggs Unsure
      • Lisa Hayes Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Peggy Swan Absolutely true
      • Eddie Swan Absolutely true
      • Caleb Hayes Absolutely true
      • Eric McElhannon Absolutely false
      • Curtis Connerly Absolutely true
      • Lorna Forest Absolutely false
      • Yvette Dupuis Unsure
      • Carla Diggs Unsure
      • Lisa Hayes Absolutely true
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      • Peggy Swan Absolutely true
      • Eddie Swan Absolutely true
      • Caleb Hayes Absolutely true
      • Eric McElhannon Absolutely true
      • Curtis Connerly Unsure
      • Lorna Forest Absolutely true
      • Yvette Dupuis Absolutely true
      • Carla Diggs Absolutely true
      • Lisa Hayes Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Peggy Swan Absolutely true
      • Eddie Swan Unsure
      • Caleb Hayes Absolutely true
      • Eric McElhannon Absolutely true
      • Curtis Connerly Absolutely true
      • Lorna Forest Absolutely true
      • Yvette Dupuis Absolutely true
      • Carla Diggs Absolutely true
      • Lisa Hayes Absolutely true
  • Celebrate current areas of great alignment
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      Absolutely true
  • Analyze potential areas for better alignment
    • People walk out of church feeling better than when they came in.
      • Peggy Swan Absolutely true
      • Eddie Swan Absolutely true
      • Caleb Hayes Absolutely true
      • Eric McElhannon Absolutely true
      • Curtis Connerly Unsure
      • Lorna Forest Absolutely true
      • Yvette Dupuis Absolutely true
      • Carla Diggs Absolutely true
      • Lisa Hayes Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • Peggy Swan Absolutely true
      • Eddie Swan Absolutely true
      • Caleb Hayes Absolutely true
      • Eric McElhannon Absolutely true
      • Curtis Connerly Absolutely true
      • Lorna Forest Absolutely true
      • Yvette Dupuis Absolutely true
      • Carla Diggs Absolutely true
      • Lisa Hayes Unsure
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Peggy Swan Absolutely true
      • Eddie Swan Absolutely true
      • Caleb Hayes Absolutely true
      • Eric McElhannon Unsure
      • Curtis Connerly Unsure
      • Lorna Forest Unsure
      • Yvette Dupuis Unsure
      • Carla Diggs Absolutely true
      • Lisa Hayes Unsure
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Peggy Swan Unsure
      • Eddie Swan Absolutely true
      • Caleb Hayes Unsure
      • Eric McElhannon Unsure
      • Curtis Connerly Absolutely false
      • Lorna Forest Unsure
      • Yvette Dupuis Unsure
      • Carla Diggs Absolutely false
      • Lisa Hayes Unsure

Team Average Urgency Score

Participant Votes
0
0
1
1
7
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • More training
  • Lack of knowledge.
  • ?
  • I think we do an excellent job at guest feeling welcomed
  • Are we really connecting people where they are and where they need to be?
  • Creating space which they are currently addressing!
Enablers
  • We want all guests to feel at home, safe, and confident in our church.
  • Because we love people and want to have the most opportunities avaliable to be able to minister to them.
  • Making guests feel comfortable with their experience.
  • We strive to make each person feel welcome and invited.
  • When people feel welcomed, they continue to attend, and then invite others. It’s about having the most opportunity to introduce Jesus to as many possible.
  • Addressing Connection Preschool space will be our biggest challenge however we have a few options to move children around depending on ages at the time of need.
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief